Details
Bachlore's in Computer application
High school- Commerce (Majors -Accounting, Business, Economics)
In addition to my professional experiences, I have been actively involved in my family business, Sewak Tubewell Boring Co., where I managed operations and client relations. This role allowed me to apply my skills in project management, customer service, and technical expertise in welding and plumbing. I oversaw various projects, ensuring quality service delivery and fostering strong relationships with clients, contributing to the company’s growth and reputation in the industry.
AWS Billing & Cost Management
AWS Cloud Essentials Knowledge Badge Assessment
First Aid and CPR Certification
WHMIS Certification
Smart Serve Certification
Fire Safety & High-Risk Building Security Training
Threat Assessment & Management Training
Valid Driver's G License
Skills
Customer Service & Support
Cloud Data Management (Azure, M365)
AI Solutions & Analytics
Data Analysis (SQL, Power BI)
Project Management
Security Operations
Technical Support & Training
Team Leadership & Coaching
Client Relationship Management
Market Research & Strategy
About
At Conestoga College, I worked as a Data Analyst on a project focused on analyzing traffic collision datasets from 2007 to 2017 using MySQL and Power BI. This role involved conducting in-depth data analysis to uncover trends and correlations that could inform public safety measures. I collaborated with cross-functional teams to document findings and present actionable insights to stakeholders, ultimately contributing to enhanced traffic management strategies.
Prior to this, I served as a Service Supervisor at Farm Boy Inc., where I oversaw daily cashier operations and ensured exceptional customer service. I managed a team of cashiers, supported sales floor activities, and maintained product quality standards. My responsibilities included developing training programs for new employees, implementing operational procedures for order accuracy, and resolving customer inquiries promptly, which helped foster a positive shopping experience and increase customer loyalty.