M. Kaur

Experienced Customer Service and Housekeeping Professional with Strong Operational and Teamwork Skills

Belleville, Ontario, Canada

Details

Highest Education: High School: Senior Secondary Education in Non-Medical, Punjab (84%)

Hotel Management Course: IHM Bathinda, India

Work Experience: Quality Checker (October 2023 – February 2024, M&M Thermal Company, Edmonton)
Inspected products to ensure quality standards were met.

Sewing Machine Operator (March 2023 – September 2023, M&M Thermal Company, Edmonton)
Operated sewing machines, ensuring precision and efficiency.

Room Attendant (Housekeeping Cleaning) (Residence Inn by Marriott)
Responsible for maintaining cleanliness and hygiene in guest rooms, ensuring high standards of customer satisfaction.

Packing, Scanning, and Sorting (Cannapiece Group and Atripco Group)
Performed tasks related to packaging, scanning, and sorting in a fast-paced environment.

Skills

Customer Service
Housekeeping and Cleaning
Quality Control
Microsoft Office Suite (Word, Excel, PowerPoint)
First Aid and CPR Certified
Language Proficiency (English, Hindi, Punjabi)
CCTV Monitoring
Critical Thinking and Problem-Solving
Teamwork and Communication
Resilience and Patience
Data Entry

About

A dedicated and reliable professional with over 2 years of experience in customer service, housekeeping, and operational support. Trained in Microsoft Office Suite, First Aid, and CPR, and fluent in English, Hindi, and Punjabi. Experienced in working with vulnerable customers, handling daily operations, and performing quality checks in various industries. I bring strong interpersonal skills, resilience, and a calm demeanor, with the ability to adapt to day or night shifts. Seeking to leverage my skills in a dynamic and client-focused environment.